Shipping & Delivery

We post worldwide. If you can't find your country of interest here or if there is not shipping cost for the country you are ordering from please see below.

ALSO, SOME ORDERS, ESPECIALLY TO THE EU AND COUNTRIES OUTSIDE THE EU MAY BE SUBJECT TO CUSTOM FEES THAT MUST BE PAID BY RECIPIENTS. REFUSED ORDERS AT CUSTOMS DUE TO UNPAID FEES WILL RECEIVE A REFUND FOR THE ITEM ALONE FOR MOST PRODUCTS.

Shipping Cost:

Shipping cost vary depending on the type of product and the country it is being shipped to.

See the average shipping cost below.

United Kingdom:

Skin Care & Body Care Products: £2.99 - £6.99

From 1kg: 4.99

Skin Care & Body Care Tools: £5.99

Home & Living: £2.99

Please note the delivery time of our collection, EY Naturals Vegan Bar Soaps, for the United Kingdom may take 8 - 14 days as the warehouse for these products are located outside the United Kingdom.

EU:

Ireland
Spain
Germany
France
and more

Please note the delivery time of our collection, EY Naturals Vegan Bar Soaps, for Europe may take 8 - 14 days as the warehouse for these products are located outside of Europe.

Skin Care & Body Care Products: from £10

From 1kg: £25

Skin Care & Body Care Tools: 2.99 - £8.99

Home & Living: £2.99 - £13

Please note: orders to the EU may be subject to customs fees that must be paid by the recipient. Refused orders at customs due to unpaid fees will receive a refund for the item alone for most products.

Rest of the World:

USA:

Skin Care & Body Care Products: from £4.88 - £18

From 1kg: £35

Skin Care & Body Care Tools: £10.99

Home & Living: £18

Canada:

Skin Care & Body Care Products: From £3.61- £18

From 1kg: £35

Skin Care & Body Care Tools: £15.99

Home & Living: £18

If you can't find the shipping rate of your country please see below:

You can use the 'Shipping Rate Calculator' on the cart page (after adding products to the cart) to find out the shipping cost to a country.

If you can't find a country while searching for delivery details or are unable to place an order because your country is not listed, Please click the notification below, on the left or on the "Request Quote" button on the right side of the cart page, to request shipping rate and we will continue the order by sending you a link. Add your products to the basket first.

Dispatch and Delivery:

We aim to dispatch products within 1 - 7 working days, depending on the type of product. Sometimes delays may occur due to busy times as holidays or unforeseen circumstances. We will let you know if there is any delay.

Delivery times also depends on countries. Delivery within the UK is generally between 3 - 7 days after dispatch.

And internationally, generally 3 - 18 days after dispatch.

Email us at info@treathaven.com to find out more.

See REFUND POLICY.

Frequently Asked Questions

Using Products Safely

ESSENTIAL OILS

The Do's and Don'ts

If you're PREGNANT, BREASTFEEDING, WITH SENSITIVE SKIN OR ANY MEDICAL CONDITION please seek professional medical advice before using essential oils or any of our product that contain essential oils.
Keep essential oils out of the reach of children.
Keep essential oils away from pets.
Never use essential oils directly on skin always dilute with a base or carrier oil before use. When mixing with base or carrier oils for adults, it should be a minimum of 2% essential oil in a carrier oil.1ml of essential oil roughly equals 20 drops, 2ml equals 40 drops etc. That means a 100ml of carrier oil should not have more than 40 drops of essential oils. For children, seek medical advice before use.
Prevent essential oils from getting into the eyes, if this happens, rinse eyes with clean water and seek medical help.
Always wash hands after using any essential oils.
Do not orally take essential oils
Be aware that some essential oils like citrus essential oils are photosensitizing so avoid using before exposure to sun or sunbeds.
Do not allow undiluted essential oils around from plastic, painted or polished surfaces and never use it near a naked flame or source of ignition.

USING CANDLES SAFELY

Please visit This Link to learn more.

GENERAL

Do not use product/s if the seal has been broken.
It's best to test products on small areas before use to ensure there's no allergic reaction.

Face serums & Oils

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